FAQs
Frequently asked questions and answers.
We offer residential and commercial moving, packing and unpacking, furniture assembly, local and long-distance moves, and short-term storage.
We recommend labeling boxes, unplugging appliances, securing valuables, and clearing walkways. If you’re packing yourself, make sure everything is sealed and ready to load.
Yes, our team is trained to move heavy, oversized items including pianos, safes, and large furniture using the proper equipment and techniques.
Quotes are based on factors such as the size of the move, travel time, number of movers, packing needs, and distance between locations.
Yes, we have a minimum booking requirement which varies depending on the location and size of the move. Contact us for specifics.
Local moves typically take place within a 50-mile radius, while long-distance moves go beyond that. We offer both with full-service options.
While it’s not required to stay the entire time, we do recommend being present at the start and end of the move to answer questions and verify details.
Ideally, you should schedule at least 2–4 weeks in advance, especially during peak seasons like summer or month-end.
We cannot move hazardous materials, firearms, live animals, or perishable foods. Ask us for a full list of restricted items.
Packing materials are available as part of our packing service, or they can be purchased separately if you prefer to pack yourself.
Yes, we offer furniture disassembly and reassembly services at no extra cost unless it requires specialty tools or materials.
We use padded blankets, shrink wrap, and custom packing materials to protect delicate or valuable items during the move.
If damage occurs, notify our team immediately. We are fully insured and will assist you with the claims process.
Yes, we offer flexible rescheduling policies. Just contact us as early as possible to secure a new date.
We accept major credit cards, debit cards, checks, and cash. Payment is typically due upon completion of the move.
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